Shipping Information
Shipping costs are included at the checkout, after your order has been dispatched you'll receive an email with the tracking information.
Items are generally dispatched within 1-2 business days from order receival.
We will email you regarding the thread, if we do not receive a confirmation within 2 business days we will assume it is correct and dispatch.
Our regular shipping courier cannot deliver to PO Boxes, if a PO Box is necessary please contact us beforehand.
All orders are sent via regular courier, no express methods are available yet through the webshop. If you need express, please contact us first and we can organise express at an additional cost.
Local orders in Australia are not subject to GST. All prices do no include GST.
Australian shipping is flat rate $9.20 for one item and additional $3 per extra item.
International orders are sold without tax or import duties. In the event these are to be paid, these are the responsibility of the purchaser.
International shipping is $30 AUD for one item and additional $5 AUD per extra item.
Refunds
Please ensure the thread type of your D-RTK 2 is correct for the adaptor in stock. We will send an email to confirm before dispatch, although once payment has been accepted through the webshop, we are charged fees by payment providers. We are unable to provide the full refund in this case and will only return your payment minus these fees (around 2-3%)
If you're unhappy with the product, we will accept refunds posted back within 7 days of delivery. Refund of the product cost minus the postage and fees will be possible in these cases.
Any issues with the product please contact us as soon as possible via out contact form.